The co-founders of Delloop have a lot of experience as online retailers. They know, first-hand, the frustrations of customer service – the disappointment for customers when things go wrong, and the cost for the retailer trying to make things right.
They decided to fix Customer Service once and for all by creating a communication channel that links Retailers to their customers directly. No more third party handling or automated responses, just one straightforward method of communication.
The Delloop team may not be the youngest bunch of entrepreneurs around, but they make up for that with their wealth of experience in marketing, international business, taking start-ups to exit and high level technical and domain expertise.
Lou Schillaci – Chief Executive Officer
Claire Linley – Chief Communications Officer
José Neto – Chief Technical Officer
Anupam Jaiswal – Technical Advisor
Rolf Åberg – Technical Advisor
It’s rare to encounter startups that find a very real problem and offer the right solution at the first try. I can only see the extremely experienced Delloop team hit the nail on this one.
A senior team of serial entrepreneurs
Communicating with sellers on Amazon, for example, is frustrating. And, if you’re talking about a different retailer with their own website, those can be even more of a hassle. So yeah, Delloop is an excellent idea.
Delloop has experienced and driven founders who can help solve eCommerce business issues.
I’m very impressed with your presentation and definitely get the central role (in eCommerce) you aim to take.