The Retailer Customer Connection

The app that connects you to everything you bought, with every place you bought it from!

A solution to every problem

Easy communication tools for every time you need some help – delivery issues, technical support, customer service. Meanwhile you can manage all your purchases and keep track of warranties.

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In the Loop

When you need to contact the store where you bought your product, use the Delloop APP to make sure your message gets through. In the Loop keeps a log of all your queries, messages and the responses from the store.

Delivery Loop

If you have any problem with the delivery of a product, Delloop will get your message through to someone who can help. Maybe the delivery didn’t arrive. Perhaps the product was damaged or something was missing from your order. Just click on the icon and follow the easy-click instructions.

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Scan

1) Scan the Delloop QR code on the box when it is delivered to reveal your prize or special offer!
2) Take a picture! One click opens your camera and you are ready to shoot! If you need to, you can manually attach a photo to a message that you send the online store.

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My Delloop

This is your secure area where you can view all the purchases you’ve made from Delloop partner stores. You can even see the warranty status of your products. In the member's page of the Delloop website there is a full dashboard that displays this, as well as useful information on spending, extended warranty and insurance options and much more.

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Problem?

Do you need tech support? Is there a problem with your product? Do you need to make a warranty claim? Use this area to send a message. Delloop will make sure your message gets to the right place so that someone can help you. You will find a log of any query you make in the ‘In the Loop’ section of the APP or on your member's page of the Delloop website.

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Warranty

The warranty expiry date of all your purchases is automatically logged. You can expect an alert when the date is 6 months and then 2 months away from expiring. You can also check your member's page of the Delloop website where you'll see these alerts in orange and red.

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Warranty

The warranty expiry date of all your purchases is automatically logged. You can expect an alert when the date is 6 months and then 2 months away from expiring. You can also check your member's page of the Delloop website where you'll see these alerts in orange and red.

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Scan

1) Scan the Delloop QR code on the box when it is delivered to reveal your prize or special offer!
2) Take a picture! One click opens your camera and you are ready to shoot! If you need to, you can manually attach a photo to a message that you send the online store.

Shop with confidence!

Whether your shopping experience is good, bad or indifferent, you know that whatever happens you can easily communicate with the store. Keep an eye on Delloop for new features that make shopping online safer, easier and a whole load of fun!